Back in December 2014, I bought the much hyped about Kat Von D Lolita, which is described as a dusty rose and is a liquid lipstick. This item is ALWAYS sold out on Sephora, so when I got the notification that it was back in stock, I immediately purchased it!
So when I got it in my possession I quickly decided to try it on ... to my dismay, it was the wrong color! The color was more of a muddy brown not the dusty rose that they had mentioned. The color did not look that bad on, but it still was not the dusty rose I wanted. So I left a review on Sephora.com to let others know that it was a bad batch....
Fast forward to now in February, I was surprised by a nice little package from Sephora (considering I had not purchased anything)! I opened it and inside was the reformulated Kat Von D Lolita!!! Sephora stated that the color was indeed a bad batch. I had already planned on purchasing the new formula anyways, but free is always best. Hands down the best customer service!!
